Privacy Policy

1. Information We Collect and Use

Meridian Home Service Pros LLC (“Meridian Home Service Pros”) provides pest control, pool service, lawn and tree care, and holiday lighting in Houston and Corpus Christi, Texas. We may collect information you provide, including your name, email address, mobile phone number, service address, requested service, appointment details, and other information submitted through our website, forms, scheduling tools, and communications. We use this information to respond to inquiries, provide quotes, schedule and perform services, provide customer support, operate our business, and improve our website and services.

2. SMS and Mobile Messaging

If you opt in to text messaging, Meridian Home Service Pros LLC may send service-related messages such as quote follow-up, appointment confirmations, scheduling updates, service reminders, technician and service updates, and customer-care messages. We do not send marketing or promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and text HELP for help.

3. Mobile Data and Consent Sharing

Mobile phone numbers, SMS opt-in records, and messaging consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers that support our operations, but SMS opt-in data and consent are excluded from marketing data sharing.

4. Other Information Sharing

We may share information with vendors and service providers that perform services on our behalf, such as customer-service systems, scheduling tools, payment processors, analytics providers, and technology vendors, only as reasonably necessary to support our business. We may also disclose information when required by law or to protect our rights, customers, or business. The mobile-data restrictions in Section 3 continue to apply.

5. Cookies, Security, and Retention

Our website may use cookies, analytics, and similar technologies to understand website use and maintain functionality. We use reasonable safeguards designed to protect personal information and retain information for as long as reasonably necessary for business, service, and legal purposes.

6. Your Choices

You may opt out of SMS messages at any time by replying STOP. You may opt out of marketing emails using the unsubscribe link in the email. You may contact us to ask questions or request updates to information you have provided, subject to applicable law.

7. Contact